Privacy Policy

Who we are

This website is operated by Umar Hafeez, based in Lahore, Pakistan. We provide GoHighLevel setup and management services, web development, branding, 1:1 coaching, and digital template products to businesses and individuals worldwide.

For any privacy-related questions, contact us directly through the website.

What data we collect

We only collect data that is necessary to provide our services or communicate with you. This includes:

• Name and email address when you submit a contact or booking form
• Business name and website if provided during a discovery call or project brief
• Payment information processed securely through third-party payment providers. We do not store card details
• Basic usage data collected through analytics tools such as page visits and time on site
• Communications you send us directly via email, forms, or social media
  
  

How we use your data

We use the data we collect for the following purposes only:

• To respond to enquiries and booking requests
• To deliver the services you have paid for
• To send project-related communications and updates
• To send occasional emails about new services, templates, or content if you have opted in
• To improve this website based on how visitors use it

We do not sell your data to third parties. We do not share your personal information with anyone except as required to deliver a service, for example a payment processor.

Data storage and security

Your data is stored securely using industry-standard practices. We use reputable third-party tools including GoHighLevel, Google Workspace, and Calendly to manage communications and bookings. Each of these has their own privacy policy which governs how they handle data.

We retain your data only for as long as necessary to provide the service or fulfil our legal obligations.

Your rights

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct any inaccurate data
• Ask us to delete your data where we have no legal reason to keep it
• Opt out of marketing emails at any time using the unsubscribe link in any email we send
• Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, contact us directly through the website. We will respond within a reasonable timeframe and without making it difficult for you.

Third-party links

This website contains links to external platforms including YouTube, Etsy, GoHighLevel, Showit, and Systeme.io. Once you leave this website, their privacy policies apply. We are not responsible for how third-party platforms handle your data.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. If we make significant changes we will let active clients know directly.

Privacy questions?

Contact us through the website. We will give you a direct, honest answer about what we hold and why.